GDPR Policy

Last updated: January 2026

QuillFern respects your data rights. This page explains how we meet the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Data Controller

The data controller for this website is quillfern.com. Our address is: 50 Granville Street, Zetland House, Zephyr Cross, ZC1 4QW, United Kingdom.

For all data-related requests, contact: support@quillfern.com

2. Legal Basis for Processing

We process personal data based on:

Consent: When you fill in our contact form or accept cookies, you give us consent to process your data.
Legitimate Interest: We may process data to keep our site safe and to improve our service.
Legal Duty: We may process data when UK law requires it.

3. Your GDPR Rights

Under GDPR, you have the following rights:

Right of Access

You can ask us what personal data we hold about you. We will provide a copy within 30 days.

Right to Correction

If any data we hold is wrong or out of date, you can ask us to fix it. We will do so without delay.

Right to Deletion

You can ask us to delete your personal data. We will do so unless we have a legal reason to keep it. This is also called the "right to be forgotten."

Right to Restriction

You can ask us to limit how we use your data. For example, while we check if your data is correct.

Right to Data Portability

You can ask us to give you your data in a common, machine-readable format. You can also ask us to send it to another service.

Right to Object

You can object to our use of your data at any time. This includes any processing based on our legitimate interests.

4. How to Exercise Your Rights

To use any of these rights, send an email to support@quillfern.com. Please include:

Your full name
The email address you used on our site
Which right you want to use
Any details that help us find your data

We will respond within 30 days. If your request is complex, we may need up to 60 days. We will let you know if this is the case.

5. Withdrawing Consent

You can take back your consent at any time. This will not affect anything we did before you withdrew consent. To withdraw consent:

For cookies: Clear your browser cookies and local storage. On your next visit, you can set new choices.
For contact data: Email support@quillfern.com and ask us to delete your data.

6. Managing Cookies

When you first visit our site, we ask for your cookie consent. You can choose:

Accept All: Allows essential, analytics, and marketing cookies.
Essential Only: Allows only the cookies needed for the site to work.
Manage Preferences: Pick which types of cookies you allow.

To change your choices later, clear your browser data and visit the site again. You will see the cookie banner once more.

You can also manage cookies through your browser settings. Most browsers let you block or delete cookies.

7. Data We Collect

We collect very little data. Here is a full list:

Contact form data: Name, email, and phone number (only if you submit the form).
Cookie choices: Stored in your browser's local storage.
Age check: Stored in your browser's local storage.
Game data: Coin balance, level, and progress. Stored in your browser only.

We do not use tracking pixels. We do not build user profiles. We do not sell data.

8. Data Retention

Contact form data is kept for up to 12 months. After that, it is deleted. Local storage data stays on your device until you clear it.

9. International Transfers

We do not transfer your data outside the United Kingdom. All data is stored and processed within the UK.

10. Data Breaches

If a data breach occurs that puts your rights at risk, we will:

Report it to the Information Commissioner's Office (ICO) within 72 hours
Tell affected users without undue delay
Take steps to limit the damage

11. Complaints

If you are not happy with how we handle your data, you can complain to the ICO:

Website: ico.org.uk
Phone: 0303 123 1113

We ask that you contact us first at support@quillfern.com so we can try to resolve the issue.

12. Changes

We may update this GDPR policy. Changes will be posted here with a new date. We encourage you to check this page from time to time.

13. Contact

Data Controller: quillfern.com

Email: support@quillfern.com

Address: 50 Granville Street, Zetland House, Zephyr Cross, ZC1 4QW, United Kingdom